Frequently Asked Questions

We have a large range of exhibition stand and display equipment listed on our website; however, there are too many products to include them all. If you are looking for something that isn’t shown on our website, we may still be able to help you. Call our sales team on 01733 511030 and it is likely we can source the exact product you are looking for.

We are extremely competitive with our pricing and we manufacture our core products in-house which enables us to pass savings on to our customers. Our price match promise covers our complete range of products. If you find a genuine like for like product from another supplier, please call us on 01733 511030 and we will match or beat the price.

Yes, we would love the opportunity to demonstrate a product to you. We have a showroom at our office in Peterborough which features a wide range of display products. Any customer is welcome to visit our showroom for live demonstrations and a one to one meeting with your dedicated account manager. Seeing, touching and handling the display can often be the deciding factor, so we encourage customers to visit us.

We have an online tracking facility which enables you to track the progress of your order. All you need is your unique tracking number which you will find on your order dispatch email. To track your order simply enter this number into our tracking tool to check the progress. You can find this on our website at https://www.xldisplays.co.uk/pages/tracking.aspx

If you have any questions about your order; you can call our customer service team on 01733 511030.

We accept Mastercard, Visa, Visa Debit, Visa Electron and American Express. Alternatively, you can pay via BACS transfer or PayPal. If you are a school, university or any government funded organisation, please send through your purchase order and we will provide a proforma invoice.

If you wish to receive a proforma invoice, then please send your purchase order to [email protected] and we will create an invoice for you. You can then choose to pay via credit/debit card, BACS or PayPal.

We will always look to provide a discount where possible, please call 01733 511030 for a quote.

Our delivery charge varies from product to product, but if you need any further information on our delivery costs, please contact our sales team on 01733 511030.

Each product will have a varied lead time, please refer to the delivery section at the bottom of each product page for information on that specific product. All in-stock products are dispatched on the same day if ordered by 2pm. Custom manufactured products, printed displays and graphic design services are subject to longer lead times. If you need it sooner, please call our sales team on 01733 511030 to arrange a faster delivery.

Once your order has been confirmed by our production team, we will provide a dispatch date via email so that you know when your order will be leaving us.

The majority of our products are on a next day delivery once they have been dispatched; however, if you need an urgent delivery, please contact our team on 01733 511030 and we can provide an express lead time. Please note, this may incur additional charges.

Delivery costs quoted by XL Displays are for mainland UK only. This excludes Northern Ireland, Highlands & Islands, Channel Islands, Isle of Man and other remote locations. For other locations and International deliveries, please contact us on 01733 511030 for a delivery quotation.

If you require a printed product quicker than the lead time advertised on each page, please call 01733 511030 and we will aim to manufacture and deliver in a shorter time frame.

All standard orders are delivered Monday to Friday. We can offer a Saturday delivery if required, however this is not a standard delivery service and will incur an additional delivery charge. Please contact our sales team on 01733 511030 to see if a Saturday delivery is an option for your order.

Yes, we use delivery couriers for our items and they will require a signature at the point of delivery. If no one is available to sign for your order; however, you would like it to be left in a safe place, please leave a note on your door advising the driver of this location with a date, signature and printed name and they will take this as proof of delivery. If you choose to have the goods left in a safe place, this is done at your own risk.

If you are not going to be in on the scheduled day of delivery, please contact us on 01733 511030 and we will endeavour to change this for you. Alternatively, the courier will attempt the delivery and if this is not successful, they will attempt to re-deliver the following day.

When the driver is on the premises delivering your order, please check the goods for any visual signs of damage. Should there be any damage to the external box please sign for the goods as damaged on the courier’s handheld system. We do ask that all orders are checked within 24 hours of receiving them to ensure that they are as expected and are not damaged.

Please visit our Terms & Conditions page for a full breakdown of our cancellations and return policies.

If your order arrives damaged or is incorrect, please contact us on 01733 511030 and we will be happy to assist you. We will ask you to email pictures of the damage, so we can investigate it with our couriers.

We would like all artwork files to be supplied a high-resolution PDF or EPS file at 25% of the overall size. When you are saving the artwork, this needs to be saved as one full art board without crop and bleed. All 25% artwork should be supplied at 300dpi for the best print finish.

The Pantone colour match scale is an industry standard series of reference colours for use in the printing industry for litho and screen printers with specific spot colour or Pantone inks. It should guarantee you get the same colour from whichever printer you use, anywhere in the world. However, the reality is more complex as very few printers use Litho or Screen printing.

XL Displays use modern digital printing methods, utilising a full colour CMYK process with an 8 colour ink set for printing all our Pop Up Stands and Exhibition Stand products including Banner Stands, Tablecloth Logos,Twist, Centro and Exhibition Counters rather than a screen printed / spot colour method. We use the Industry leading Caldera Grand Format RIP that mixes the CMYK ink set to obtain a close match to most Pantone colours. Some are exact but others, such as bright Neon’s and vivid oranges, specific Turquoise Pantones and some Pantone greens and blues are not achievable in the gamut of CMYK printing.

We cannot guarantee a perfect match to all Pantone colours. Please also be mindful that all submitted Pantone codes should be U (Uncoated), not C (Coated). Our media (as with all exhibition displays) is matte, uncoated. Coated Pantones should only be referenced for Gloss or Satin work, such as Brochures, Leaflets and gloss prints for example.
All artwork supplied should be set as CMYK colour mode but you may have Pantone Spot Colours embedded. Our RIP is able to convert Pantone to CMYK reliably, within the restrictions of CMYK printing. If you have a specific spot colour, please advise at time of order.

If you have very precise colour matching requirement or colour critical specifications for your artwork, we can offer a hard copy proof prior to printing the finished Artwork. There will be an additional charge for this service. XL Displays print for some of the world’s leading brands under extremely tight guidelines and specification. We will work collaboratively with you or your designer to achieve the very best print and colour for your display or requirements. Please ask for our swatch match service or any advice regarding Pantone or Spot Colour matching.

All of our product artwork templates can be found on the individual product pages under the artwork specification tab. From this tab, you can download the artwork specifications and guidelines and click through to the upload your artwork page.

If you have your own print-ready artwork, please visit our upload artwork page.

Once you have uploaded your artwork, our in-house graphic design team will receive a notification to say we have received new artwork. Once this happens, our team download the files and begin checking your artwork. It is at this stage a member of our team will make contact with you to let you know we have your artwork and if there are any immediate issues we can see. We will never send any artwork to print without full confirmation from our clients.

For all printed products we will supply a PDF proof to our customers within 24 hours of receiving the artwork files. This gives our customers the opportunity to make changes to their artwork before sending it to print. We will only send artwork to print once we have received sign off and approval.

We have an in-house graphic design team who can help with the design of your artwork. There will be a charge for the graphic design which will depend on the nature of the design and product you are ordering. Please call our team on 01733 511030 for a design quotation.

Office screens are most commonly used to separate desks and working areas within open-plan offices and public areas like libraries and colleges.

Fabric displays - also known as fabric stands, fabric exhibition stands, tension fabric displays and stretch fabric stands - are a type of display solution made using dye-sublimation printed display polyester.

Fabric displays can be used anywhere - from retail showrooms and community fairs to reception areas and industry trade shows.

A roller banner or pull up banner is a portable trade show display solution. Typically made with an aluminium base, the printed graphic slides out of the top of the base to provide a printed exhibition stand accessory. Ideal for reception areas, travelling sales people or smaller event venues, roller banners come in many varieties and sizes. You can choose from basic pull up banners, double sided roller banners, replaceable cassette banners or outdoor exhibition banner stands.

A pop up exhibition stand - also known as a pop up display - is a portable exhibition stand display solution used to promote your brand or business at a trade show or corporate event. Typically, pop up displays feature a lightweight, aluminium scissor-lattice frame and printed graphic panels. Pop up stands can be linked to create large format pop up displays.

Fabric exhibition stands or fabric displays are a type of exhibition stand used to promote a brand or company at an event or trade show. Typically made using lightweight aluminium frames that push-fit together, fabric display stands feature high definition, dye-sublimation printed display polyester graphics.

Demonstration counters typically accompany larger exhibition stands as a branded accessory. With the ability to bear weight, demonstration counters are ideal for showcasing products and marketing literature at trade shows, business conferences, in shopping centres and in supermarkets.

A bespoke exhibition stand is a customised trade show display that is tailored directly to your brand and your event space. You can create bespoke exhibition stands using any display stand solution, including pop up displays, fabric exhibition stands, Centro exhibition stands and Linear and Vector displays.

There are many types of shell scheme graphics, but the most common are printed PVC or foamex panels which stick on to the walls of the shell scheme booth. Depending on the size of your shell scheme, you could use a pop up display stand, a fabric exhibition stand or a roller banner to fill the space.

A pop up display is a portable exhibition stand solution designed to promote your brand or business at events and trade shows. Available in many sizes and configurations - including jumbo and midi sizes - pop up displays are ideal for both shell scheme booths and floor only exhibition spaces. Pop up stands can be assembled within minutes without any tools or contractors, making them a good choice for trade show novices and experts alike.

A modular exhibition stand is a portable trade show display solution that can be reconfigured and adapted to suit multiple exhibition stand areas. For example, a linked pop up display stand can be increased in size or changed in shape by adding a linking ghost panel. Modular exhibition stands allow you to maximise the use out of your investment by providing a versatile and cost-effective trade show display, making them ideal for growing brands or businesses who exhibit frequently.

The price of a roller banner varies depending on the type of display banner stand you choose. The most affordable roller banner is the Grasshopper exhibition banner. From as little as £49, the Grasshopper is an effective entry level banner ideal for use in reception areas or trade show displays. On the other end of the spectrum - offering more versatility and durability by being the world's first linkable roller banner - the modular Link2 roller banner starts from £180.

Pop up banners and exhibition roller banners come in many sizes. Most standard pop up banners are 800mm wide and just over 2m tall, but they can be as wide and as tall as 3m depending on your marketing needs. Alternatively, modular pop up banners like the Link2 roller banners and the Twist display banners can be linked together to create a custom sized pop up banner display.

An exhibition tablecloth is a printed display solution ideal for covering trestle tables at events and trade shows. You can choose from standard or bespoke sizes and with a simple logo heat-pressed on or a full-print design printed all over the cloth.

A cafe barrier is an outdoor display solution that provides additional branding and shelter for establishments such as cafe's, restaurants, coffee shops, bars and eateries. Cafe barriers are highly portable and can be easily adapted to suit different sized areas.

Inflatable advertising structures are large format, outdoor display solutions that can be inflated using a pump. Ranging from inflatable event tents like the XGLOO to inflatable columns and furniture, inflatable displays are ideal for use at sporting events, fairs, motor shows and more.

Promotional feather flags - also known as printed flag banners or outdoor flags - are portable outdoor displays. Available in a range of styles and sizes, promotional flags can be used at outdoor events like motor shows and sports events, as well as in showrooms, exhibitions, trade shows or as forecourt advertising.

Office partition screens are dividers that are commonly used to separate areas in offices, training rooms, libraries, schools and more. Available in a range of sizes and as either desk screens or floor screens, office partitions provide privacy and seclusion in the workplace.

Sublimation printing - also known as dye sublimation - is the printing technique used to print fabric exhibition stands. First, artwork is printed onto transfer paper. The transfer paper is lined up with display polyester which is fed through a sublimation printing calendar. Extreme heat and pressure are combined to force water-based to bond with the fibres of the display polyester; resulting in ultra-vibrant, photo-quality artwork that won't crack, peel or fade - even after being washed at 30 degrees.

Sublimation printing - also known as dye-sublimation printing - is becoming increasingly popular due to the enhanced finish and durability of the artwork it produces. As a result of the ink being forced to bond with the fibres of the display polyester instead of just sitting on top of the fabric, artwork won't crack, peel or fade over time - it can even be washed at 30 degrees. In addition, colour is printed to a high definition finish with added vibrancy and detail.

Fabric display stands are mading using a two-phase dye-sublimation printing process. This means extreme heat and pressure are combined to force water-based ink to bond with the fibres of the display polyester fabric. Once printed, the displays are cut to shape and sewn by hand. The fabric graphic is then applied to a test-frame to ensure it's a perfect fit.

If you're looking for an affordable, reusable display, modular exhibition stands are the best option. If you only exhibit once a year and have a larger budget, custom exhibition stands may be a more suitable option.

A jumbo pop up stand, also known as an XL display stand, is a taller version of a traditional pop up exhibition stand. Jumbo pop up stands are 3m tall and come in single-sided, double-sided and linked configurations.

Printed flags are great investments for a wide range of reasons, such as the fact they're lightweight and portable, easy to maintain, versatile, affordable and completely re-usable.

An advertising stand is a type of display used to promote a brand or a business. Indoor advertising stands include pop up stands, roller banners, fabric displays and demonstration counters. Outdoor advertising stands include branded gazebos, inflatable structures and printed flags.

Counter display stands are ideal for controlling footfall at exhibitions and events. They act as a meet and greet point for attendees, as well as an area to chat and discuss business and network.

Roller banners can help with advertising a business in many ways; the most prominent one being that they offer edge to edge marketing exposure on a portable base that can be transported and displayed in almost any location.

We provide cost-effective replacement graphics for pop up stands which are ideal for when your marketing message changes. Replacement graphics effortlessly attach to your existing pop up stand using magnetic headers and kickers which self-locate onto the frame. They are perfect for maximising the return on your investment by allowing you to get complete use out of your initial pop up stand.

Pop up stands are known by many names, including pop-up displays, pop up banners, L-Shaped pop up stands, pop up exhibition stands, linked pop up displays and U-Shaped pop up stands.

Pop up stands are commonly used in shopping centres for product demonstrations and brand launches. Midi pop up stands are the most popular choice as they are 1.8m high - meaning they adhere to most height restrictions imposed by shopping centres.

Custom banner printing - also known as dye-sublimation printing - is the technique used to print fabric banners. Custom banner printing has many benefits; the first of which being that the intense printing technique results in an enhanced, high definition finish of artwork. Dye-sub printing also increases the longevity of a fabric banner by ensuring that the print won't crack, peel or fade after use.

A fabric banner is a display polyester alternative to a traditional roller banner. Made using dye-sublimation printed graphics, tension fabric banners comprise of a one-piece stretch display polyester sock that slides over the top of a push-fit aluminium frame as opposed to traditional pull up banners that use a retractable graphic inside an aluminium base.

Fabric banners can be used at a wide range of events and exhibitions, including trade shows, retail windows, showrooms, reception foyers, product launches, conferences, networking events, press and media events and more.

Fabric banners are ideal for advertising a business, brand or service in a range of settings, including in shop windows, product launches, industry events and more.

Fabric stands come in sizes ranging from 800mm wide all the way to 6.1m wide and everything in between.

Dye-sublimation print is the process used to print high definition artwork onto a fabric exhibition stand using a combination of extreme heat and pressure. Water-based inks and forced into the fibres of the display polyester, creating a long-lasting, ultra-vibrant print.

Printed flags are made using a dye-sublimation printing process which uses heat and pressure to fuse ink into the fibres of the display polyester, resulting in ultra-vibrant and hardwearing artwork.

An office screen is a portable partition that is used to divide areas within the workplace.

Roller banners and pull up trade show banners are portable exhibition stand solutions. Typically made from a lightweight aluminium base and with a rollable graphic, pull up banners can be neatly packed away into a single carry bag that can be effortlessly transported by hand or by car.

Typically, exhibition stands don't come with TV's as standard, but trade show solutions like pop up stands and bespoke exhibition stands can be adapted to suit a TV with the use of a monitor bracket. Alternatively, freestanding TV stands and monitor brackets are available for smaller exhibition stand spaces.

A pop up display table is an exhibition stand solution that is typically dressed with a printed tablecloth. Marketing materials can be presented on a pop up display table, or they can be used for product demonstrations and business related discussions.

Pavement signs - also known as street signs, outdoor advertising boards or sandwich boards - are cost-effective outdoor display solutions that feature interchangeable posters. Commonly used by retail outlets like shops, cafe's, bars and restaurants, pavement signs are ideal for promoting brands, promotions, sales, marketing campaigns, menus and more.

A midi pop up display stand - also known as a mini pop up exhibition stand - is a shorter version of a traditional pop up display. At 1.2m high, midi pop up displays are ideal for shopping centres and public areas where height restrictions may apply to your exhibition stand.

There are two main types of exhibition stands: modular and custom. Modular exhibition stands are portable displays which are designed to be able to grow and adapt alongside your business. They can be self-assembled without exhibition contractors and can be used at all types of events. Custom exhibition stands are designed to suit a specific space and a specific event. They require installation teams to assemble and cannot be taken down and re-used.

There are many ways to reduce your exhibiting expenses; the first one being investing in a portable exhibition stand. Portable exhibition stands can be re-used for different events. The graphics can easily be replaced, and most portable displays require no tools or contractors to assemble. Another way to save on your exhibition costs is to switch out things like halogen lights for LED lights as they use less power and can save you up to 60% on your overall exhibition lighting costs.

Notice boards are wall-mounted display solutions that are designed to showcase classroom displays, community notices, information within hospitals and public buildings and staff notices within training rooms and offices. Noticeboards typically come in three variations: unframed, aluminium framed and tamperproof.

Noticeboards are commonly used for displaying themed displays, leaflets, community notices and directions.

There are three main types of office screens: desk screens, floor screens and concertina screens. Within these ranges, you can choose from acoustic or non-acoustic screens.

Standard exhibition tablecloths are designed to suit 5ft and 6ft exhibition trestle tables, but custom sizes are available upon request.

Linked pop up stands are large format, modular trade show exhibition stands. Ranging in size from 2m x 2m to 12m x 12m, linked pop up stands can be configured into straight exhibition back walls, L-Shaped pop up stands or U-Shaped linked pop up exhibition stands.

Cafe barriers can be used as additional marketing solutions for a range of different applications, including for restaurants, cafe's, bars, clubs, coffee houses, public attractions and large events.

Noticeboards are typically made from a recycled board core substrate which is then wrapped in loop nylon fabric which is either fire rated or non-fire rated. Some noticeboards have an aluminium frame and others have shatterproof PTEG doors.

Notice boards can be used in schools, classrooms, colleges, staff rooms, training rooms, doctors surgeries, hospitals, community centres and more.

Noticeboards come in many sizes with the most standard sizes ranging from 900mm x 600mm to 2400mm x 1200mm. Bespoke notice boards are available upon request.

Printed flags are made using an all-fibre flag pole which is dressed with 115gsm flag knit media. The flag pole is designed to bend and flex with the wind whilst the graphic is waterproof.

Office screens can be used in open place workspaces, meeting rooms, schools, libraries, colleges and more.

There are many types of pop up stands available, including straight or curved standard pop up stands, midi pop up stands and jumbo pop up stands. Alternatively, linked pop up stands are large format displays that can be reconfigured to suit any exhibition space. Fabric pop up stands use the same scissor-lattice hardware as regular pop up stand but instead of vinyl graphics they use a one-piece fabric graphic.

There are four main types of promotional flags. Feather flags and crest flags are the most common shape and feature a curved top with a straight edge. Crest and feather flags are available in 2.6m, 3.2m, 4m and 4.9m. Sail flags are rectangular and come in three sizes: 2m, 2.9m and 4m. Lastly, there are teardrop flags which have a shape similar to their namesake. Teardrop flags come in 2.1m, 2.8m, 3.5m and 4.6m.

A printed flag is an outdoor display solution that is ideal for increasing your brand awareness at a range of outdoor events. Available with single-sided or double-sided print and in a wide range of sizes and styles, promotional flags are hardwearing advertising tools perfect for motor shows and sporting events.

Printed flags can be used both indoors and outdoors for almost any trade show event, including product launches, sports events, motor shows, networking conferences, fairs, fetes and more.

We supply the UK's largest selection of desk dividers, freestanding office screens and concertina mobile displays.

Fabric displays are extremely lightweight and pack away neatly into padded carry cases; making them one of the most portable event display solutions available.

There are lots of different types of fabric displays, including stretch fabric exhibition stands, fabric pop up stands, hanging fabric structures, fabric LED lightboxes and tension fabric banners.