Customer and User Experience Expo
Dates: 18 November - 19 November 2026 Venue: ExCel London Visit Event Website
Contact Centre & Customer Experience Expo 2026 is Europe's leading exhibition dedicated to contact centres and customer experience, bringing together professionals, technology providers and industry experts to explore the latest developments transforming customer engagement.
Visitors can discover cutting-edge technologies and solutions designed to improve customer experiences, enhance agent performance and streamline contact centre operations. The event features expert-led seminars, panel discussions, live product demonstrations and practical insights, alongside opportunities to meet leading suppliers and network with thousands of professionals from across the sector.
Whether you're looking to improve operational efficiency, adopt new technologies or develop a future-ready customer experience strategy, Contact Centre & Customer Experience Expo provides the ideas, solutions and industry connections needed to stay ahead in a rapidly evolving market.
About ExCel London
ExCel London is in the heart of London’s historical Royal Docks and located only ten minutes from Canary Wharf and twenty minutes from the world-famous City. ExCel offers an abundance of adaptable event spaces and services which is one of the reasons it’s often a top choice for trade shows, public shows, meetings and special events. ExCel offer a unique venue environment, so any event can be the very best it aspires to be.
